Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I own a HP MobileWorkstation running Vista x64 Business, Serice Pack 1. The notebook has a personal identification device for fingerprints. Since I installed the 64-bit version of Vista, it is not recognized any longer.

I use AuthenTec Inc. AES2810 drivers and VeriSoft myIdentity application. What do I have to do to regain fingerprint recognition?

share|improve this question
    
Quick comment (not completely familiar with x64 Windows): Are the drivers certified for 64-bit? I don't remember if they have to be any more. –  Joshua Nurczyk Jul 15 '09 at 16:39
    
AuthenTec has them listed as suitable for Windows 64bit. I do not get errors from Windows installing them, and in Device Manager it says: This device is working properly. –  malach Jul 16 '09 at 6:34
    
You may want to test it like the MythBusters did back in 2006, using a wet photo copy of your fingerprint -- youtube.com/watch?v=MAfAVGES-Yc –  Arjan Aug 8 '09 at 14:45
    
Am I the only one who thinks this is silly? WHatever happened to a good old 14 character password.. –  bobobobo Aug 8 '09 at 14:46
add comment

2 Answers

up vote 0 down vote accepted

You probably need the Credential and Fingerprint Manager from HP's support website (also found on the OEM driver and application CD/DVD).

share|improve this answer
    
Thanks, that did it for me. It's interesting that HP for the 8530w recommend Authentec with VeriSoft, but has Credential and Fingerprint Manager on the CD. –  malach Jul 31 '09 at 8:15
add comment

I have a HP HDX, Vista 64bit. Installed is the driver from Validity Sensors. The app is DigitalPersona Personal. The sensor works fine with that.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.