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I am unable to transfer photos from my camera (HP Photosmart M547) to my computer running Windows 7. The computer recognizes the camera as a removable drive (see below), but it does not detect any photos in it. Please help me.

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UPDATE: http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/need-drivers-for-hp-photosmart-m547-62mp-digital/7eb519c8-fe65-4f62-a1df-d131fed856b8

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It's connected via USB or you put the memory card in the slot? –  Christopher Chipps May 18 '13 at 4:13
    
its connected via USB. device manager is showing warning that device cannot start. I tried updating driver, but device manager says I have the latest driver. –  morpheus May 18 '13 at 4:17
    
Did you try rolling back the driver or do you have another PC/laptop you can try uploading onto? –  Christopher Chipps May 19 '13 at 4:04
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I think the problem is that Hp has not released driver for windows 7. I downloaded the driver from their website for Windows Vista, and it does not install on a windows 7 machine. I tried on another win 7 machine also, it doesn't work. –  morpheus May 19 '13 at 18:00
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Just use a USB card reader. That's what I carry around and use with all my cameras; never bother connecting them directly and wasting battery charge while I select and/or transfer images to the PC. –  Karan May 19 '13 at 22:53

1 Answer 1

A yellow triangle on the "Hewlett-Packard Digital Camera" icon (in the device manager) indicate you a driver problem. Solve it by right-clicking, "Update Driver". The operation could take a long time but it should work.

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i have already tried it, and also made a comment. –  morpheus May 18 '13 at 13:49

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