In Outlook 2010, select the File tab in the upper left corner, then
Download Address Book from the Account Settings drop down menu.
Outlook 2007 users should select Tools from Outlook's uppermost menu,
then Send/Receive and Download Address Book from the Tools drop down
The Offline Address Book window will appear. Make sure the following
options are selected:
De-check the Download changes since last Send/Receive option
Make sure Full Details is selected
Make sure the \Global Address List is selected from the Choose address book drop
Click the OK button at the bottom. The most recent version of the
Global Address List will be downloaded from the CUMC IT Exchange
server. You may see a status window indicating the download's
progress, it will automatically disappear when completed.
Close Outlook when the download has finished. Re-open Outlook and log in;
the Global Address List should now contain the most recent