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Occasionally my Outlook crashes and when I open task manager it shows 2 outlook.exe processes. I am able to kill the first one but the second refuses to die regardless of what I do. I tried "end process" & "end process tree" many times with no luck.

As primarily a Linux user it frustrates me that I can't just open a terminal and kill this process instead having no choice but to interrupt my work and restart the machine.

Is there anything else I can try to kill this process and not have to restart my pc?

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  • Perhaps something like taskkill /im outlook.exe /f might help.
    – Karan
    May 25, 2013 at 17:18
  • Have you tried opening/running Task Manager as an administrator?
    – Nicholas Cole
    May 25, 2013 at 17:19

2 Answers 2

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It might be dangerous to simply kill Outlook.exe. The consequence can be a corrupted .pst or .ost file.

In many cases, task manager replacement Process Explorer or similar tools can be used to open the list of active threads within the Outlook.exe process. This gives an indication what could be blocking. And it allows to kill just the offending thread.

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The only solution I found was to reboot the computer, as the outlook.exe can't be killed by any means I tried once it's crashed.

If you don't want to reboot as it's inconvenitent, and you use office 365 then you can get your email in the meantime via https://outlook.office365.com/mail/

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