# Windows 7 (user error)

I have Dell Ispirion Mini 1012 with Windows Starter.

User DELETED the "C:\USERS" folder.

After RESTART, windows boots normally, but it gets stuck on the desktop, I can only access Google Chrome.

I tried to host a join.me session and control computer that way, but it's the same.

Do you have any idea, how can I fix this the quickest way possible ( without re-installing Windows ) ?

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A bit surprising that a user can delete the C:\Users folder as it should say that it is currently used. Can you Ctrl Alt Del and open Task Manager? And from Task Manager, you can open a Command Prompt (File - New Task - Run - CMD) and create a new user from CMD? –  Darius May 30 '13 at 15:14
@Rujke - Its getting stuck on the desktop because the entire user profile directory is gone. He will have to create a new user to resolve his booting problems. There is the default Administrator account built-in Windows 7 that works for that. –  Ramhound May 30 '13 at 15:55
I have access only to Google Chrome, everything else is not working. –  Rujke May 30 '13 at 16:06

Get your hands on a Windows 7 Install CD (if you don't have a physical cd, grab an ISO from MSDN) and boot into that. Your best bet would be first to try a system restore. Choose 'System Restore' from the System Recovery Options Dialog, and try and find a restore point that is before the deletion occurred.

If that doesn't work, you should try copying over:

C:\Users\default

from another machine. This should at least allow you to re-create working user accounts. You'll probably need to activate the Administrator account through a cmd prompt off the recovery disk. The command to do that is:

net user administrator /active:yes

If you don't have a System Restore Point available, or that does not work, kb947215 may be helpful. Good luck!

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Problem is solved. While in "Resume Windows Screen" I used "SPACE" to stop that process, that gave me another screen prompting for option 1 (Enter Windows Normally) and option 2 (Delete Configuration Files and Enter Windows). I used option 2, and all issues are solved.

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