Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have Dell Ispirion Mini 1012 with Windows Starter.

User DELETED the "C:\USERS" folder.

After RESTART, windows boots normally, but it gets stuck on the desktop, I can only access Google Chrome.

I tried to host a join.me session and control computer that way, but it's the same.

Do you have any idea, how can I fix this the quickest way possible ( without re-installing Windows ) ?

share|improve this question
4  
A bit surprising that a user can delete the C:\Users folder as it should say that it is currently used. Can you Ctrl Alt Del and open Task Manager? And from Task Manager, you can open a Command Prompt (File - New Task - Run - CMD) and create a new user from CMD? –  Darius May 30 '13 at 15:14
1  
@Rujke - Its getting stuck on the desktop because the entire user profile directory is gone. He will have to create a new user to resolve his booting problems. There is the default Administrator account built-in Windows 7 that works for that. –  Ramhound May 30 '13 at 15:55
    
I have access only to Google Chrome, everything else is not working. –  Rujke May 30 '13 at 16:06

2 Answers 2

Get your hands on a Windows 7 Install CD (if you don't have a physical cd, grab an ISO from MSDN) and boot into that. Your best bet would be first to try a system restore. Choose 'System Restore' from the System Recovery Options Dialog, and try and find a restore point that is before the deletion occurred.

If that doesn't work, you should try copying over:

C:\Users\default

from another machine. This should at least allow you to re-create working user accounts. You'll probably need to activate the Administrator account through a cmd prompt off the recovery disk. The command to do that is:

net user administrator /active:yes

If you don't have a System Restore Point available, or that does not work, kb947215 may be helpful. Good luck!

share|improve this answer

Problem is solved. While in "Resume Windows Screen" I used "SPACE" to stop that process, that gave me another screen prompting for option 1 (Enter Windows Normally) and option 2 (Delete Configuration Files and Enter Windows). I used option 2, and all issues are solved.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.