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I'm trying to save a Word document as .docx, but each time I click the 'Save' button the dialog reappears and asks me where to save the file. This only happens when I try to save it as a .docx file, any other format works just fine. I have tried pasting the contents into a new file, but the same happens.

I really need the functionality from .docx though, since there are quite a few formulas in the file.

The version I use is Word 2010.

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Does your default template contain any macros? –  Adam Jun 4 '13 at 7:35
@Adam it does not. As far as I know it's the default template that is installed with Word. –  Simon Verbeke Jun 4 '13 at 11:00
@SimonVerbeke - Sounds like you are trying to save a read-only file. –  Ramhound Jun 4 '13 at 11:52
I did some more troubleshooting, and it seems like Word is having issues trying to save a formula. –  Simon Verbeke Jun 4 '13 at 15:12
Too late to edit my comment. I retyped all the formulas in a new document, and now it saves without issues. –  Simon Verbeke Jun 4 '13 at 15:26

10 Answers 10

up vote 1 down vote accepted

Answer from comments in OP:

I retyped all the formulas in a new document, and now it saves without issues.

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I've just struck a very similar problem --- could save the document in 2003 (.doc) format, but trying to save in .docx resulted in an endless loop of SaveAs dialogs popping up, and no document actually being saved.

The document had pictures but no formulas, and and first I didn't have a clue which parts of the document were corrupted.

If it helps others, I was able to fix the problem by doing the following:

  • With an open document, choose Save As.
  • Set to save in .docx format.
  • [Very important!] Tick the box titled “Maintain Compatibility with Previous Versions of Word”. Word then allowed me to save the document, but indicated it'd fixed some errors. At this point, I could click the Details button for a list of errors which had been fixed.

This enabled me to save a document in Word 2010 format. The document was saved in Compatibility mode, but I could easily revert that by choosing File/Info/Convert to convert it to a full 2010-format document.

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It's a Word bug. It sometimes happens when working with formulas and affects versions 2007 and 2010, possible newer ones too.

To avoid re-typing formulas or saving in compatibility mode (which converts formulas to images):

  1. Install a clipboard manager (Ditto Portable is a good one).
  2. Switch to Word, press Ctrl+A to select everything and copy it.
  3. Use clipboard manager to export clipboard to a file. Clipboard should be preserved anyway, but do it just in case.
  4. Close all instances of Word. Copying everything to a new instance will work, but you need a full Word restart first. It may throw some errors when closing the last window, ignore them. Kill it with Task Manager if needed.
  5. Open Word and paste your document. If it's not in the clipboard anymore, import it with clipboard manager first.
  6. Saving as docx should now work.
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I finally fixed this by simply following the "Open and Repair" feature in MS Office 2013 (probably in 2010 as well). Check it out - http://support.microsoft.com/kb/893672. This told me my errors (text box and a shape).

Afterwards I put my 2010/13 styles back on while in 2013, saved, and everything took. I hope this helps.

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I had this same problem in Word 2013. Turns out they let you insert an .ico as a picture, but after doing so I got the endless save loop. Took me a while to find the problem, but after taking out all the icons it saved just fine.

Hopefully that's useful for somebody stumbling across this question in the future.

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I had this issue when I was using a auto-Bibliography with the IEEE style.

I had to remove the bibliography from the document to get it to save.

It saved, but I'm not sure what will happen if I try to add the bibliography back in.

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Thanks, this resolved the save loop for me. I could save once I removed the bibliography, but the loop re-appeared when I put it back. I could put it back after I restarted Word though. In any case, didn't have to copy the content to another document. –  Artyom Aug 3 at 18:12

I don't have enough rep to comment, but DanT's solution worked for me on Word 2010 trying to save a doc as docx.

In short: In the Open dialog, select the affected file, click the small arrow next to "open" and select "Open and Repair". I got a dialog box that showed some errors that were repaired. After that I could save the file as docx.

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I have an alternate solution for this bug - not perfect, but in my case I could save the whole document:

The issue comes from formulas, tables or the like. Make a new Word-Document and copy and paste the text,formulas in parts step by step. Try to save after each pasting. Change or retype the actual part, if the save loop starts again.

In this way I could save a big document with formulas etc.

I hope it helped and excuse the english-grammar mistakes ;)

Good luck!

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In my case it was a table of contents. I just removed it, saved the document, and recreated the table of contents. Cheers

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In my case the thumb drive where I had been saving the file got damaged. Strangely, I couldn't save it elsewhere as a Word file but I could as an RTF. Repairing the thumb drive (using windows tool) fixed the problem and allowed me to save as a word file.

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