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I have a sony vaio vgn-fz460e and I actually have two problems. One, my mass storage controller is not installed and when I click to apply this fix...it's says mass storage controller doesn't have a driver. I'm clueless as to what to do because I've looked up drivers and apparently I'm overlooking because just about everyone I run across isn't compatible. My sd card reader and built-in webcam has worked before getting my pc repaired from a crash. Now neither works. My webcam says it is workly properly but I can't get it to turn on. I was told maybe I need to turn it on by cmd prompt but I have no clue. Please if possible someone help with one or the other....perferably the sd card reader because my boyfriend uses that the most. I had windows vista but repair guy upgraded it to windows 7 >.< More info needed just let me know. Any suggestions will be greatly appreciated :)

Thanks in advance :)

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Have you checked Sony website and get drivers from their website? –  Darius Jun 5 '13 at 17:35
    
Specific information is required to help you. Have you installed the drivers for both devices. Can you pst a screenshot of the devices in Device Manager and post the screenshots. –  Ramhound Jun 5 '13 at 17:40

1 Answer 1

It sounds to me like your repair guy in upgrading vista to 7 wiped out all of your proprietary sony drivers that came with your computer out of the box. This is usually fixable by downloading the appropriate drivers from the vender's website.

A quick search yields this memory card reader which may be what you're looking for http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFZ460E&upd_id=3380&os_id=28

I would search on that sony website for the rest of the vgn-fz460e drivers.

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I've checked Sony website and for Windows 7 i don't see a memory card reader/writer driver like Vista....will Vista work for 7, I've heard it wouldn't but I'm not very computer savvy when it comes to fixing a computer. As far as the camera driver, under Windows 7 Wecam Campanion Software and some visual effects software, so I'm clueless....unless I'm not looking in the wrong place or just completely slow lol. –  saifena Jun 5 '13 at 18:23
    
did you click the link in the answer? –  wonton Jun 5 '13 at 18:28
    
yes i just haven't tried it yet because it says it is for Vista not 7....does it matter? –  saifena Jun 5 '13 at 18:36
    
would restoring it to factory settings work –  saifena Jun 5 '13 at 19:02
    
factory restore should work. if you're willing to do that, there's no harm in installing the drivers even tho they say vista. if it doesn't work, restore to factory settings. –  wonton Jun 5 '13 at 19:26

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