I use Windows 8. When I hit the "sleep" button in the start menu, then wait until it has fully gone to sleep, then I can move the mouse to wake it back up again.
If I move the mouse during the "going to sleep" process, the screen goes black and my computer's lights stay on. Pushing power button does nothing at this point, and you have to hold down the power button for 5 seconds to get it to turn off (hard resetting)
Why is it doing this? How can I resolve it?