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I have a user whose desktop is frozen. We're running Redhat 5.8. Gnome version is 2.16.0.

Clicking the icons does nothing. The menus on the toolbar work. If I try to launch nautilus from the command line, the process starts, but nothing appears.

It appears to be a configuration issue. I killed the entire session and started a new one, but that didn't fix the problem.

For what it's worth, everything is accessed by VNC.

UPDATE: The errors in .xsession-errors are uninformative, insofar as I have the same errors on my account, and there's nothing wrong there.

Very strangely, if I put absolutely everything except .cshrc and .vnc into a dummy folder, then start VNC (and hence a desktop session), the problem persists! I have no idea how that could happen, since there's nothing unusual in his .cshrc or .vnc/xstartup files.

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Anything interesting in the user's ~/.xsession-errors? –  terdon Jun 7 '13 at 12:40
    
Does the computer think the monitor is larger than it actually is, thus throwing up windows outside of the visible area? –  Jenny D Jun 7 '13 at 13:07
    
Jenny D--that's not the issue, since this is all done by VNC, and the size is set in advance. –  user1071847 Jun 7 '13 at 13:56
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