How do I get permissions to delete files on Windows 7?

Question

I updated my laptop's OS from Windows XP to Windows 7. There are some leftover files from Windows XP on the computer now. If I try deleting them I get the following error:

You need permission to perform this action.

You require permission from S-1-.... to make changes to this folder.

What's weird is that I am logged in with the only user account on this machine and I have administrator privileges. I tried turning UAC off, but I still can't delete the files.

How can I force removal of these files?

Answer 1

It's possible that by upgrading, the old XP user was not converted well to Windows 7 - therefore these files are owned by a phantom user. You can follow the steps below:

1. Take ownership of the files. Start a Command Prompt (cmd) as an administrator, and enter:

   takeown /f file
   takeown /f directory /r
   

2. Give yourself full rights on the file:

   cacls file /G username:F
   cacls directory /T /G username:F
   

cacls can be used with wildcards and directory traversal. See also:
Security from the command line with CACLS
CACLS command

For a more evolved Visual Basic script see: Xcacls.vbs to modify NTFS permissions.

Answer 2

In relation to the answer by harrymc above:

The command line arguments for taking ownership should be in this order:

takeown /f directory /r

Also, when using CACLS I got the message:

NOTE: Cacls is now deprecated, please use Icacls.

The syntax for ICACLS is similar:

icacls directory /grant user:f /t

Answer 3

In my case taking ownership was not enough in Windows 7 for my particular circumstances (my Windows 7 installation was made using Symantec Backup Exec from another machine and the folder was under source control).

I had to perform two further steps:

1. Right click the folder containing the files you want to delete and select 'Properties' -> 'Security' -> 'Advanced' -> select your user -> 'Change permission' -> Check "Replace all child object permissions with inheritable permissions from this object"

2. Delete the files in the folders manually from the innermost to the root. Delete the folders once they are empty, i.e. if you have "folder1->folder2" first you delete the contents of folder2, then delete folder2 etc.

If the other solutions are not enough, you can try these further steps.

Answer 4

That S-1-... is a GUID left over from the previous install. Obviously NEWSYSTEM\Administrator isn't part of the OLDSYSTEM\Administrators group.

You need to take ownership of the drive, let the changes propagate, then you should be able to delete the files.