I have set up an auto-responder in Outlook 2010 using a custom template, as a staff member will be on vacation for 6 weeks.
It works perfectly, apart from the fact certain people receive two signatures at the bottom of the message instead of one.
When reviewing the "sent" folder, there is no sign of double signatures. In the custom template, there is only 1 copy of the signature. Signatures are set to be applied automatically to new messages or replies- however, if I remove the signature from the template, then it seems no one receives a response with the signature.
People sending from Hotmail accounts do not receive a duplicate signature.
Gmail users do see a duplicate signature.
Does anyone have any idea what could be causing this inconsistent problem with the inclusion of double signatures in auto-responder emails?