This laptop is less than a year old. It runs Windows 7. Today I found I could not open the DVD drive by pressing the eject button on it. It does not show up in My Computer. I found the manual which on page 49 shows how to manually eject using a paper clip. I did that, but when I put in a disc, I do not hear it spool up like normal, and nothing appears in My Computer. That is when I found that the drive does not appear in Device Manager, either. I rebooted and found that even the BIOS does not mention it anywhere anymore.
I wanted to see if I could unplug and replug the drive, and the manual mentions disassembling in the safety introduction, but does not go into much detail about which sequence it should be disassembled in. Is there a safe way to try this or should I take my chances trying to get warranty service at Future Shop?