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After a while, Illustrator CS6 won't respond and then crashes.

I get this error message:

Process:         Adobe Illustrator [875]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         682 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process:  launchd [232]

Date/Time:       2013-07-08 13:33:48.217 -0400
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version:  9

Interval Since Last Report:          485322 sec
Crashes Since Last Report:           4
Per-App Interval Since Last Report:  653758 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      8088D751-BE01-47CD-A5BB-DF4AAED08882

Crashed Thread:  0  Dispatch queue:

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038

VM Regions Near 0x38:
    __TEXT                 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CS6/Adobe Illustrator

Application Specific Information:
objc[875]: garbage collection is OFF

What can I do to prevent this from occurring?

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migrated from Jul 8 '13 at 19:47

This question came from our site for Graphic Design professionals, students, and enthusiasts.

You should contact Adobe. This is not really a tech support venue. However, you may consider updating the app. Version 16.0.0 is the initial release. There have been at least 4 updates to CS6 since then. – Scott Jul 8 '13 at 17:47
Adobe's own forums are best for this sort of thing. Search around what they've got already. This problem sounds familiar, I think I remember seeing that AI CS6 and CC have had loads of crashing problems related to reading fonts wrong - but I'm no tech support guy, ask the Adobe experts after reading existing threads. – user568458 Jul 8 '13 at 17:54
Also, I know it's a bit late now, but you might be interested in this bodge to make Illustrator sort-of have an autosave feature – user568458 Jul 8 '13 at 17:56

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