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This may not be the correct forum but I hope somebody may be able to help me troubleshoot an issue I,ve had for the past 2 weeks. I'm running an Windows XP SP3 machine and at least once a day, my browser stops working. It will slowly load but does not show an error or the page itself. This is the same across I.E, Chrome and Firefox.

However If I ping a site say "www.google.com", I get a response from the server. The issue is resolved after I restart my desktop. I've had no issue on my other devices but that said I use my xp machine the most.

I've tried the following:

  1. swapping out the Ethernet cable in case it is faulty but still no change.
  2. netstat command but dont see any out of the ordinary programs running
  3. netsh winsock reset command but no change
  4. Virus scan but no threats found.

I am at a complete loss so any suggestions would be much appreciated.

*Additional Information that may or may not be relevant;

  • I noticed that spotify works normally however dropbox does not.
  • I notice the broswer failure almost always occurs when watching youtube. Ive been watching a lot lately as I have been following tutorials.
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Can you verify that you can reach the internet (or not) when the browsers stop working? E.g. use ping, traceroute, ssh, telnet, whatever except a browser. –  Hennes Jul 16 '13 at 12:13
    
yes, I can ping sites outside my local network –  Calgar99 Jul 16 '13 at 12:14
    
Are your browsers configured to use a proxy? –  terdon Jul 16 '13 at 12:26
    
No, just a standard setup –  Calgar99 Jul 16 '13 at 12:28
    
what task manager says? (process,network..) ? Have you tried to turn off security in internet options? –  malakrsnaslava Jul 16 '13 at 12:31
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2 Answers 2

up vote 1 down vote accepted

I've seen issues similar to this before. Last time, it turned out to be a corrupted TCP/IP stack that allowed some traffic through, but gave fits to other traffic. You might try resetting it per the instructions at http://support.microsoft.com/kb/299357.

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Thanks Tom, I implemented your answer and after a few days I haven't had an issue since. Thanks again. –  Calgar99 Jul 23 '13 at 16:22
    
@Calgar99 Glad I could help. –  Tom Jul 23 '13 at 19:24
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there might be cookies problem for browsers try Shift+Ctrl+Del

or

reset internet setting 1.search for internet options in search programs(from start button) 2.goto advanced tab and reset internet settings!

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Hi Peter, Im afraid your suggested approach has had no affect. –  Calgar99 Jul 16 '13 at 12:59
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