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I've recently started to automatically add a flag "for follow-up" on every email I send. (I would like to keep track of those emails I sent out).

My problem currently is that my recipients also getting those flags and notifications.

How can I create a flag for this scenario that will be private?

Thanks Ariel

EDIT: I'm adding the flag via a rule, so I need a way to configure it via rules.

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  • What type of email account is it? Exchange? IMAP? POP? Jul 17, 2013 at 8:41
  • Exchange - Office365
    – ArielBH
    Jul 17, 2013 at 9:10
  • Do you mean the online-version? Not "Outlook 2013" local offline-version? (as stated in the tags)
    – Rik
    Jul 17, 2013 at 9:19
  • It's local Outlook office 2013.
    – ArielBH
    Jul 17, 2013 at 9:20
  • Not sure if the web app even has the rules configuration UI...
    – ArielBH
    Jul 17, 2013 at 9:21

1 Answer 1

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In the "Follow Up" pulldown you can check/uncheck "Flag for Recipients" (before sending the mail).
See here at the bottom of the page and here.


About the bug with sending of the "Follow Up"-flag ("X-Message-Flag" header) in the rules the following:

I tested this with Outlook 2013 (dutch version).

If you use a SMTP server to send mail and manually set the "Follow Up" the X-Message-Flag is added after the message is sent. The recipient does not get your private "Follow Up" flag. Only if you set it to "Custom" and check "Flag for Recipient". This is the correct behavior.

But if you set it as a rule "Apply this rule after I send the message" it does send the X-Message-Flag. This should be considered a bug. (below is a possible solution)
You can check this if you create a mail and change, while composing, your private "Follow Up" to a different date, you see in your "Sent mail" your own "Follow Up" but also that of your recipient.

I also found another bug:
If you use IMAP (and maybe Exchange too) and you set the "Follow Up" manually the X-Message-Flag is added before the message is stored and presumably also before it's sent. This way the recipient does get the "Follow Up" flag. This is probably due to the fact that the message has to be stored before sending. But this could also be considered a bug.

And here also (with IMAP) if you set it as a rule it also does send the X-Message-Flag.

(b.t.w. With IMAP i only had the option to Flag or not Flag. No options for Tomorrow etc. Probably a limit with IMAP. See here.)

Now for a possible solution (working with Exchange):

You can strip the "X-Message-Flag" with a "Transport Rule" -> "Remove this header" with Exchange 2007/2010.

  • Open Microsoft Exchange Console
  • Navigate to: Microsoft Exchange \ Organization Configuration \ Hub Transport \ Transport Rules
  • Right Click and select New Transport Rule and name it “Remove X-Message-Flag” click Next
  • Keep it on "send to users inside or outside the organization" and click Next
  • Choose "Remove header" and as message header write X-Message-Flag and twice click Next

If you have Exchange 2000/2003 you can use a script found on this page (in German).

Now you recipients don't get the "Follow Up" anymore.
Downside is even if you want to send a "Follow Up" to your recipient you won't be able to.

Edit:
For "Office 365 for enterprises" you can do it too:
According to this forum you can add a "Transport rule" for "Office 365 for enterprises".
See here.
and choose Modify message properties... Remove a message header

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  • I think outlook 2013 is different; it has a built in "follow up flag" quick-click on the send email screen. See here Jul 17, 2013 at 8:49
  • Isn't there a small triangle just to the right of the "Follow up" "quick-click"-button where you can click to change that? Or you can change the ribbon of the "quick response" to include that button.
    – Rik
    Jul 17, 2013 at 9:02
  • I can't test, I have outlook 2010 Jul 17, 2013 at 9:03
  • I'm adding the flag via a rule. Is there a way to do it?
    – ArielBH
    Jul 17, 2013 at 9:10
  • I added some more information about the bug and a possible solution with the Exchange server.
    – Rik
    Jul 18, 2013 at 11:02

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