Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I'm trying to use TeamViewer 8 from a Windows 7 computer to access a Windows 8 computer, and I'm having a strange problem.

The scenario is the following:

  1. The connection is fine and I can access the remote computer.
  2. I can explore Windows in the remote computer, I mean, I can open File Explorer, Internet Explorer, Control Panel, etc.
  3. However, when I try to run any other application in the remote computer that doesn't belong to Windows, I can still view the remote screen, but I can't control the remote computer, I mean, I can't even control de mouse...
  4. If then the user of the remote PC closes the application, I have the control of the remote PC again...

Do you know why this is happening?

I've been using TeamViewer from Windows 7 to Windows 7 without problem, so I guess is something about Windows 8, but I don't know what... The teamviewer website says that it's compatible with Windows 8...


EDIT: and in the case nobody knows the solution, can you suggest any other good application for remote control that works well in Windows 8?

share|improve this question
    
ask this the teamveiwer support –  magicandre1981 Jul 19 '13 at 4:12
    
"Remote destop" is in my opinion the fastest but not suitable for remote support (i.e. both sides can view the screen) and you'll need a vpn to set it up securely. You could try logmein.com or even google chrome remote control. –  Rik Jul 24 '13 at 23:28
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.