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And why hasn't Microsoft built this functionality in?? Because they want to tie you into using Outlook (which does record IM conversations in conjunction with Communicator)?

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migrated from Oct 29 '09 at 1:17

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This functionality is built in.

IM logging is built into Outlook because that is where most businesses keep most of their communication information. People already search for their email in Outlook; keeping IM conversations there is a natural progression and is easy for most people to understand. Many of their users have already learned how to search Outlook for mail; keeping IM conversations there means they can search IM as well without having to learn anything new.

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