I have a Dell laptop with an i3CORE processor, I don't know much about the other specs. Over the last period of time, it sometimes freezed during start up or during working on it, restarting the computer always resolved the issue. Yesterday, my computer failed to boot, I inserted the Windows 7 Disc and booted from it. I had 2 options, "Install now", and "repair". In the repair menu: I launched the "start-up repair" and it said it wasn't able to resolve the issue. Other options in the system repair are inaccessible (I do not have a previously saved image of my computer).
I got access to the command prompt from the repair menu, the computer only detected 2 drives: X and D (which are both related to the DVD I am booting from), which made the command prompt useless for me.
After all, I decided to try the install option, although it might cause loosing my data. The first step in the installation was "where do you want to install Windows?" and I had no drivers visible in the list. I tried to browse to look up my drivers, and I only found the X and D drivers again. Does that mean the hard drive is broken? or it just cannot be detected? or does that mean something else?
I am really lost, not sure where to start from. all options are open to me, including solutions that would delete my data.