I bought a new Asus laptop the other day and I removed Windows 8 and installed Ubuntu 13.04. Now I'm trying to reinstall windows 8 from a system image but it fails.
I have an ASUS Q550L (https://www.asus.com/supportonly/Q550LF/). I used Windows 7 Recovery tools to create the system image on an external harddrive and a recovery disk. I booted from the recovery disk and went Troubleshoot > Advanced Options > System Image Recovery. The tool appears to be working, it repartitions the drive and all that, then when the progress bar reaches the end I get a warning popping up:
The system image restore failed.
Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria. (0x80073B92).
I click close, and restart the computer without the dvd in, and I get this prompt:
error: unknown filesystem. grub rescue> _
I have tried all sorts of iterations within the BIOS menu, CSM enabled/disabled, Fast Boot enabled/diabled. But they all lead to the same problem. Any ideas?
EDIT: Interestingly, when I boot from the Ubuntu live DVD and click install it recognises that windows 8 is on the computer (i.e. it gives me the option to install Ubuntu beside it). Is there a windows equivalent to boot-repair?
EDIT2: Following the advice of magicandre below, I booted to the Windows 8 Repair DVD and went to the command prompt to try diskpart:
DISKPART > list disk Disk ### Status Size Free Dyn Gpt -------- ------------- ------- ------- --- --- Disk 0 Online 931 GB 0 B # DISKPART> select disk 0 Disk 0 is now the selected disk. DISKPART > list partition Partition ### Type Size Offset ------------- --------------- ------- ------- Partition 1 System 300 MB 1024 KB Partition 2 Recovery 900 MB 301 MB Partition 3 Reserved 128 MB 1201 MB Partition 4 Primary 92 GB 1329 MB Partition 6 Unknown 1024 kB 94 GB Partition 7 Primary 809 GB 94 GB Partition 8 Unknown 8075 MB 903 GB Partition 5 Recovery 20 GB 911 GB
Background: I did initially install Ubuntu as a dual boot, but it didn't behave nicely so just got rid of Windows and did a full install of Ubuntu.
I need to reinstall windows 8 because the battery won't charge and I need to return it to windows 8 to a) see if Windows 8 can charge it, and b) return it to the store if not.
This question isn't about the battery, I already had some help on that here (Battery won't charge on new Asus laptop (ubuntu)), any other thoughts on that issue are best sent there :-)