Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Last night I turned off my MacBook Air A1465 with no problems at all. No hanging application or force shutdowns, but when I woke it up today, I get prompted with a map and a question mark.

I've checked for the SSD in Disk utility with no success. It's not found there.

I've opened it up, removed and replaced the stick, no success. Any ideas – or is it as simple as a broken SSD? The computer is three months old and has been used for surfing.

share|improve this question
3 month of internet browsing shouldn't break an SSD drive. Has it experienced any physical shock ? – mveroone Jul 29 '13 at 12:43
up vote 0 down vote accepted

If your Mac is only three months old (thus, covered under warranty) and your SSD drive does not work, have it sent in for a replacement.

There's no harm done from your attempts to reconnect the SSD, as it's the only user-serviceable part in the MacBook Air.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.