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I recently purchased a new laptop, running Windows 8. It's connected to my home wifi network, and everything works fine. Or at least, I thought it worked fine... until I needed to connect to the router to change a setting.

The Win8 machine cannot connect to the router (192.168.0.1) using any browser. It cannot ping the router. But the router does show up in traceroute and the arp table. I can access the router from other devices on the network, including other PCs, phones, tablets.


Edit: In fact... NONE of my windows PCs can reach the admin of this router now. Win7, Vista, XP - all the same. I'm left with iPhones, iPods, and iPad and an Android tablet that can do admin. Weird.

I've tried some of the suggestions from the comments and answers.

  • Changing to 192.168.1.1 didn't help.
  • Tried adding 192.168.0.1 to list of Trusted Sites under Internet Options, from within IE. Didn't help.

My guess is that there's some other security setting that I just don't know about, blocking all but the lowest level traffic. I've uninstalled the Norton security software that came pre-installed, and that hasn't changed anything.

How can I get this working?

ipconfig /all

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : fronthall
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : vlan1.phub.net.cable.rogers.com

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : BC-85-56-14-C8-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : BC-85-56-14-C8-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : vlan1.phub.net.cable.rogers.com
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : BC-85-56-14-C8-EF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b440:2b5a:8b79:989f%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : July 30, 2013 7:28:30 PM
   Lease Expires . . . . . . . . . . : July 31, 2013 7:28:30 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 347899222
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-3A-D1-9B-D4-C9-EF-68-6B-70

   DNS Servers . . . . . . . . . . . : 8.8.4.4
                                       8.8.8.8
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : B1-LINE.COM
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : D4-C9-EF-68-6B-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.vlan1.phub.net.cable.rogers.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : vlan1.phub.net.cable.rogers.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c6f:b15:518f:2405(Prefer
red)
   Link-local IPv6 Address . . . . . : fe80::c6f:b15:518f:2405%19(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Traceroute

C:\Windows\system32>tracert google.com

Tracing route to google.com [74.125.225.128]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    13 ms    25 ms    10 ms  67.231.222.25
  4   144 ms    17 ms    14 ms  so-5-0-3.gw02.bloor.phub.net.cable.rogers.com [6
6.185.81.73]
  5    27 ms    27 ms    28 ms  64.71.240.58
  6    28 ms    28 ms    31 ms  72.14.216.189
  7     *        *        *     Request timed out.
  8    30 ms    30 ms    29 ms  209.85.240.152
  9    27 ms    28 ms    29 ms  ord08s09-in-f0.1e100.net [74.125.225.128]

Trace complete.

arp -a

C:\Windows\system32>arp -a

Interface: 192.168.0.106 --- 0xe
  Internet Address      Physical Address      Type
  192.168.0.1           bc-14-01-59-a4-02     dynamic
  192.168.0.100         60-c5-47-5b-d2-75     dynamic
  192.168.0.104         00-22-58-57-81-c4     dynamic
  192.168.0.255         ff-ff-ff-ff-ff-ff     static
  224.0.0.22            01-00-5e-00-00-16     static
  224.0.0.251           01-00-5e-00-00-fb     static
  224.0.0.252           01-00-5e-00-00-fc     static
  224.0.0.253           01-00-5e-00-00-fd     static
  239.255.255.250       01-00-5e-7f-ff-fa     static
  255.255.255.255       ff-ff-ff-ff-ff-ff     static
share|improve this question
    
No device on this network has a wired connection. Everything with a screen can be used to admin, except the one Win8 computer. –  Mogsdad Jul 30 '13 at 23:55
    
I have seen strange issues using classful routing (x.x.0.1). Would it be possible to change your network to a classless (x.x.1.1)? –  spuder Jul 31 '13 at 0:08
    
What does the DHCP entry for this machine look like on the router? IOW, is there anything odd about the router's entry for the machine? –  Fred Jul 31 '13 at 1:50
    
@spuder - Thanks for the idea, tried it, didn't help. Same basic result, except of course DHCP tells everyone the gateway is 192.168.1.1. I have a second AP as well, which I can log into... turned it off, changed the router's IP to the one AP2 was using... and can't reach the admin. –  Mogsdad Aug 1 '13 at 11:55
    
@Fred - I can't get much DHCP detail, but the little that's shown is the same as other machines. MAC address is correct, lease time matches what the PC understands. –  Mogsdad Aug 1 '13 at 12:04

1 Answer 1

Try adding 192.168.0.1 to your list of Trusted Sites under Internet Options, from within IE.

share|improve this answer
    
That didn't help. Sounded like a good idea... –  Mogsdad Jul 31 '13 at 22:43

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