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I generally get "better" than the average using speedtest, My download speed is usually adequate, but my upload is deficient when net traffic is heavy.

I am using voip as my primary phone system and when traffis is heavy, my voice is poorly understood.

What is the next general level of DL service?

Thanks.

EDIT: My max upload is capped at .51 Kbs.

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What country are you in? What does "deficient" mean to you? I think the majority of the world is still online at modem speed. –  Pekka 웃 Oct 30 '09 at 4:04
    
Agree country matters the most. –  Nick Josevski Oct 30 '09 at 4:13
    
I'm in Canada. >>>>>>>>>>> –  Xavierjazz Oct 30 '09 at 16:06

6 Answers 6

Or move to Korea, Japan, Holland or Scandinavia, where symetric fiber with 100/100mbit is getting very common today.

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One a related note, Finland made having a 1MB broadband connection a legal right. yle.fi/uutiset/news/2009/10/… –  Sasha Chedygov Oct 31 '09 at 21:50

Depends on your location, etc. Generally cable is faster. If you're lucky to be in a service area that supports it, there's FIOS by Verizon. AT&T has U-Verse. There's others as well.

However, what would probably help your particular problem is get a router that supports QoS if you've not got one, and set it up to give your VoIP traffic priority.

EDIT: Added URL http://www.voip-info.org/wiki/view/QoS

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+ 1 for FIOS ;) –  Nick Josevski Oct 30 '09 at 4:13
    
If you read my question carefully, I think you will find that this is not my problem. Thanks anyway. –  Xavierjazz Oct 30 '09 at 4:27
    
If you're having clarity issues when you have heavy traffic on your line, QoS is definitely relevant. –  emgee Oct 30 '09 at 4:56
    
Thanks for your comments. I believe that the problem is not because of heavy traffic on my router, as I am the only one on it. However, there are specific times during the day/week when the net is just slower. At these times, latency increases and up/down load speed decrease. I am in Canada and throttling is a common practise. The comment by Blackbeagle describes the results people are getting when they talk to me. I can hear them fine but my speech is dramatically affected. –  Xavierjazz Oct 30 '09 at 16:04

Your problem isn't speed - more like latency (slowing of some of the packets) or packet loss. If the individual packets don't arrive in a timely fashion or there are some drops, you will have broken speech. Speed is related but not directly. For example, if all the packets are going just fine, but one drops, you will get static at that moment. If one slows down, VOIP can't wait and it will consider the packet lost.

I'd say you have to check with your ISP if there is anything they can suggest to reduce your problem - possibly going to a commercial line with guaranteed specs.

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This is very interesting. I notice that the latency increases as the speed drops. Thanks. –  Xavierjazz Oct 30 '09 at 4:23

ADSL is at its best, 24Mb down, 2.5Mb up (using annex M).

Technically in POTS based ISPs, next is VDSL (Very high bitrate digital subscriber line) which is 200 Mb down (not sure on upload).

However, not many companies have released it. I think that soon, we are going to have a wave of ISPs releasing bonded ADSL2+ services (not dual ADSL, actual bonded - so your equipment thinks it is connected at 48/5 instead of 2x 24/2.5) as most already have this service available to them on their DSLAMS and it is only a case of the user buying a ~£100 modem/router... (anyone who wants this sort of service, would be happy to pay that!) This is also cheaper compared to the many thousands it would cost to roll out VDSL equipment.

Also, the best lines available to date are fiber, direct to your premisis and terminating at a data center - it is available to anyone with the cash and up to many GBs in speed, just don't expect it to be cheap.

Alternatives to look for are cable based services. Most are rolling out DOCSIS 3 based networks at the moment which can rival VDSL at over 160KB/s.

(VDSL2 is also better than VDSL, but if your provider hasn't rolled out VDSL, don't expect 250Mb Up/Down to be coming to you anytime soon!)

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"ADSL is at its best, 24Mb down, 2.5Mb up (using annex M)."

That's not strictly true - using Annex M, you trade some download bandwidth for upload bandwidth - it literally has to use some of the frequencies that were reserved for download.

So if you are lucky enough to be that close to the exchange to see 24mbps down, you can tradesome of it, to give you the 2.5mbps up.

But 2+ really drops after a short distance back to regular ADSL2 speeds, so unless you live within throwing distance of an exchange, you aren't going to see those speeds.

Bonded ADSL could be the to go, as you could either bond some ADSLs together to get the increased upload, or bond with SDSL to get the upload from that and the decent download from an ADSL.

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