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I have a WD My Passport HDD and whenever I mount it, it says USB is not recongized. And when I try to open it on windows exlporer or check at disk management, explorer and dskmgmt crash. I also tried to mount it on different computers but the results are the same. Please help.

Thanks and regards!

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follow the steps from here ad upload the Explorer crash dumps: pastebin.com/HAh45FFJ –  magicandre1981 Aug 14 '13 at 4:10

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