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When I am in Outlook 2010 and I receive an email with a link I am not able to click on that link and go directly to the internet. When I click on the link this is what comes up: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator. It is a laptop that runs windows 7. I recently removed Trend Micro and installed Windows Systems Essentials as my antivirus protector.

Can someone help??

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1 Answer 1

It might be due to un-installing Google Chrome which failed to clean up after itself. Try this:

Automated Solution:

  1. Download and run Fix it located on this page http://support.microsoft.com/kb/310049

Alternate/Manual Solution:

  1. Start, click Run, type regedit in the Open box, and then click OK.
  2. Browse to HKEY_CURRENT_USER\Software\Classes\.html
  3. Right click the value for the .html key and select Modify…
  4. Change the value from ChromeHTML to htmlfile (or from FireFoxHTML to htmlfile)
  5. Repeat for each of the .htm, .shtml, .xht, .xhtml, .xhtm keys

Source: http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/#reg2

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