Sign up ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I am having this weird problem on a new Ubuntu Installation on my laptop. Previously after installing ubuntu 12.04 on my laptop my wireless drivers got installed using the additional drivers option. On this instance however, the STA driver installation failed citing Sorry! Installation of this driver failed. Please have a look at jockey.log.

Details :

  • Ubuntu 12.04.3
  • Dell Inspiron 1464
  • Wireless Card BCM4312 LP-PHY. ( have forgotten how to check, but i remember the model)

I have tried google and the results didn't help, or may be I was unable to follow to the point.

share|improve this question
Please insert the contents of jockey.log into your question, as it stands, there is very little info to go on. – Tog Aug 31 '13 at 11:35

2 Answers 2

Your model should be supported by the open source b43 driver. To activate it, follow these steps:

To install b43-fwcutter issue the following commands in a terminal (under the desktop menu Applications > Accessories > Terminal) and follow the prompts:

sudo apt-get update sudo apt-get install b43-fwcutter

Under the desktop menu System > Administration > Hardware/Additional Drivers, the b43 drivers can be activated for use. A computer restart may be required before using the wifi card.

It would be a good idea to remove the proprietary driver first:

sudo apt-get remove bcmwl-kernel-source
share|improve this answer
before doing this do i need to remove previous drivers? – Sworoop Mahapatra Aug 31 '13 at 9:45
@SworoopMahapatra Yep, I updated my answer. – jgillich Aug 31 '13 at 9:48
sudo apt-get remove bcmwl-kernel-source i suppose.. – Sworoop Mahapatra Aug 31 '13 at 9:54
@SworoopMahapatra Oops, sorry I'm a yum guy :) – jgillich Aug 31 '13 at 9:55
:P figured so. but still nothing.. restarted the system. not activated. Still showing the STA drivers. may be the drivers are blacklisted. how to remove? – Sworoop Mahapatra Aug 31 '13 at 10:00
up vote 0 down vote accepted

I managed to solve the problem by downloading the bcmwl-kernel-source deb package.

Don't know what the problem was though.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.