Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I was trying to (clean) install Windows 7 64bit, but after "Copying Installation files", about 65% i got the following error: "0x80070570: Windows cannot install required files error..." . i found some description about this poblem,so I tried different things like:

  • changing memory modules, or using just one slot
  • using different installation media
  • after the failure try again from the "Install now" screen

but none of them worked. I downloaded windows 8 64 bit msdn and i got this error again. So I dont have any idea what's wrong.

Configuration: - Intel Core2Duo E6550 - Gigabyte motherboard with Intel G31 chipset - 2 x Corsair 2GB DDR2 @800MHz

Should i change something in BIOS? Any Suggestions? Thank you.

PS: 32 bit installation works fine.

share|improve this question
    
There should be no reason to fiddle with the BIOS settings. However a reset to default value and then changing the boot order and disk controller modes rarely hurts. (Make sure to select AHCI). Other thing you can try: 1) Check the install DVD. No dirt? Good download? 2) Try to install from USB pendrive (a 4+ GB stick is required) or from another DVDdrive. 3) Dumb, but reported to have worked: Simply try again. Not sure why this would work but some folks reported success this way. It seem flaky though and I wonder if they got unstable systems. –  Hennes Sep 8 '13 at 12:28
    
I was trying from usb many times. Original MSDN iso(win7 and win 8 also). Tried to reset bios. (Not HDD failure, because 32 bit installation works fine, form the same iso). Still not working –  stratever Sep 8 '13 at 12:46

1 Answer 1

Error 0x80070570 means a file is corrupt:

D:\>err 0x80070570
# as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x570
# for hex 0x570 / decimal 1392
  ERROR_FILE_CORRUPT                                             winerror.h
# The file or directory is corrupted and unreadable.
# 1 matches found for "0x80070570"

Download the ISO again and verify the hash of the ISO.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.