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I have been keeping copious notes in OneNote2007. Recently, I've had two instances of data loss. The most recent involved keeping the main OneNote files on a NAS server, which I had been primarily accessing from a single desktop. I changed over to a newer desktop, and when I open my file from there, it is missing roughly 1 week of the latest OneNote data.

The funny thing, the current data still shows when I open the same file on the old computer.

I'm wondering:

  1. How can I get all my data to show on the new computer?
  2. How reliable is Onenote2007 if it so easily loses data like this? Wherever I record my notes, it pretty much needs to be rock-solidly reliable.

EDIT - More info: When I try a manual sync, it says "This notebook is not connected. Changes are not being synchronized.". When I go to Tools-Options-Save-Paths, I changed backup and default notebook location to the network share. It won't let me change the unfiled notes section, and the cache is still local.

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2 Answers 2

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Did you loose the synchronization ability on one of the computers? It doesn't sound like you had actual data loss in this case, just unsynchronized data.

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  • I tend to shut down the computers at night...but then turn them on again in the morning. I wonder if I disconnect things before it synchronizes, if it may "forget" to synchronize when the connection is re-established. Any idea how to force a sync?
    – alchemical
    Nov 2, 2009 at 16:49
  • If you right click on the notebook name from within OneNote, there should be a menu item to synchronize the notebook. I know this is true on OneNote 2010, and I seem to remember it from 2007 too.
    – Jim Deville
    Nov 2, 2009 at 20:30
  • Thanks, I found it but ran into issues--see edits to question.
    – alchemical
    Nov 5, 2009 at 6:59
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    OK--I zeroed in on File-Sync and reset the file location (didn't change it, just reset to the same value), and finally got it to sync!
    – alchemical
    Nov 5, 2009 at 7:59
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OneNote makes use of parts of the SMB protocol (e.g. range locks) that some NAS boxes (which typically run some version of Linux + Samba) do not implement reliably.

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