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I'm using Windows 7, 64 bit, I'm having an issue with Private Tunnel, it's a VPN application. It keeps starting when Windows start, even though it's not supposed to.

These are the only apps that are supposed to start

enter image description here

Private tunnel is unchecked in msconfig. (And of course I restarted windows, if you're asking)

enter image description here

Private Tunnel itself, does not have an option to prevent the app from starting, as far as I know. I contacted the support team 2 weeks ago, they didn't comment on the issue. Every time I start the computer, I have to right click on the icon and exit.

So my question is, what to do when msconfig cannot stop an app from starting?

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Check your Startup folder. –  sawdust Sep 9 '13 at 8:16
    
superuser.com/questions/13150/… –  golimar Sep 9 '13 at 8:20
    
Check the general tab and make sure it is on selective startup. Then also check your services tab. There might be a service in there that is to do with Private Tunnel that is set to start. Change this to manual and try restarting again. Good luck! –  Richard Powell Sep 9 '13 at 8:20
    
@sawdust I just checked the ``folder` it's C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup as far as i know and it is empty, no hidden folders, I guess i'm gonna contact the support team again and have them look at this topic –  Fischer Sep 9 '13 at 8:28
    
@RichardPowell I'm using the selective startup which you can tell by looking at the second photo, dropbox is unchecked and it doesn't start, therefore you can tell that indeed i'm using it, I rechecked to make sure, and there's no service for openvpn, all the services are for microsoft and hp –  Fischer Sep 9 '13 at 8:30
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2 Answers

up vote 2 down vote accepted

You can use other software that does the trick.

HijackThis and Autoruns both work just like msconfig. They list the programs that start up and allow you to select those that should have their autostart entries removed.

HijackThis is a bit rudimentary, but will work great for most problems. Autoruns is supplied by Microsoft and supports all possible ways of autostarting programs. Chances are that the program you try to deactivate uses methods that aren't supported by msconfig. Give those two tools a shot and you should be set.

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Although I don't have Private tunnel installed, I am guessing it creates a service(also accessible from msconfig). Uncheck that and restart again. Still didn't work? get ccleaner and do this: click tools>startup and delete the entry completely you'll also see a scheduled tasks tab just above the list. disable it from there also. (this is just a guess, I don't have private tunnel installed so i'm not sure)

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Why are you only guessing how the software works? This answer isn't all that helpful. CCLeaner only provides a graphical interface to the exact same startup information that msconfig does. –  Ramhound Sep 11 '13 at 15:31
    
Actually the answer is useful, in the sense he refers to Services (that can be checked in Administrator Tools), and they can only be disabled in there. –  Doktoro Reichard Sep 20 '13 at 23:49
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