Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

This problem started earlier today and I have never had it before. I was watching YouTube and doing my usual things, and then my computer just froze. It wouldnt let me CTRL ALT DEL, or click on anything then about 5-10 minutes passed and it finally went to a BSOD.

My first assumption would be a hardware problem, but at this point it's fairly unlikely. After restarting, I proceeded to run a SFC /Scannow in Command Prompt to check all system files. At about 50% the freeze happened again and a BSOD occurred afterwards.

Seeing that I can't fix my computer through a /scannow, I used my repair disk and did a memory test. It came back fine, but the repair system files option wasn't available. I've put my Windows installer disk and booted off it and went through all the steps until the Repair my computer option came up, which I then clicked. That checked system files etc, but it didn't fix it because it said it did not have the right information at the time, and told me to submit the logs, which I did.

Now, the reason I know it isn't hardware is because when I boot off the repair or the installer disk, my computer doesn't crash and there are no BSOD. Clearly the problem is in my system files. Also, the computer crashes in Safe Mode after 2 minutes so there's no possibility to run a /scannow.

share|improve this question
what are the details of the BSOD? – Lorenzo Von Matterhorn Sep 15 '13 at 10:22
what do you mean? Are you asking what the sequence code it? – Kyle G Sep 15 '13 at 10:27
BSOD's usually come with a code identifier or an explanation of what caused it. – Lorenzo Von Matterhorn Sep 15 '13 at 10:28
*** STOP: 0x000000F4 (0x0000000000000003,0xFFFFFA8008528060, 0xFFFFFA8008528340, 0xFFFFF8000358B0D0) – Kyle G Sep 15 '13 at 10:32
That is the error code, as for there being a part of the computer or something it recorded failing like it sometimes does, there wasnt – Kyle G Sep 15 '13 at 10:33

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.