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Outlook 2010 is stuck on the "loading profile" screen. I tried what seemed to be the most common solution, which is to kill the "agent.exe" process, but I have no such process. The problems appeared as soon as I installed Office 2013 (which I require for work, as well as 2010). Since then I haven't been able to get on Outlook. Anyone have any idea what might be going on?

I also don't know my e-mail account's password as it was set up for me at work, but I might be able to access it there. Thanks.

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