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In Windows 7 32-bit, in any browser (chrome, IE, firefox, opera) if I open a file picker either by using the main menu option e.g. 'open page' or 'save page as', or if a file picker appears from interacting with a website e.g. 'download pdf', then the entire browser instantly crashes and shuts downs. With Chrome, it then offers to restart, and all tabs are restored.

I've tried:

  • disabling all addons
  • shutting down all other programs

This is a recent issue. It only happens in browsers, not in other apps like MS Word or Notepad++. It may be due to the recent installation of some other software, but I don't want to uninstall everything just to find out - if someone can give me a clue as to what might cause this, I could hone in on the culprit.

I've recently installed:

  • wuala (i disabled the file system integration)
  • qq instant messenger
  • hipchat

I'd be grateful if anyone could shed some light on why this is happening, or give me some steps to try and identify the issue.


share|improve this question
Sounds like a Common Controls DLL incompatibility. – Ignacio Vazquez-Abrams Sep 24 '13 at 2:24

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