Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I recently decided to purchase my own cable modem (ISP decided to charge rent on the unit they provided), but have since had to reboot my wireless router daily. I suspect the address provided by the ISP has a lease time of 24 hours, since the connection seems to drop out about the same time each day.

The Symptoms:

At about the same time each day...

  • All devices connected wirelessly lose internet connectivity.
  • All devices connected to the router (wireless, or wired) can be pinged.
  • Devices connected to the 5 port switch on the router maintain internet connectivity.

The Cure:

Once the router has been rebooted, everything works as expected.

The Setup:

Devices:

What can I do to prevent daily reboots?

share|improve this question
    
I have the same cable modem, if your modem is rebooting, then its your ISP causing it to do so. Your lease running out is NOT the reason your modem is rebooting. This isn't a problem you can solve yourself, this is a service provider problem, the problem can only be fixed by your service provier. –  Ramhound Sep 24 '13 at 12:08
1  
@Ramhound It's not the modem that's rebooting. I have to physically reboot my router, due to a lose of internet connectivity. –  Tester101 Sep 24 '13 at 12:14
    
While I thought the modem was rebooting on its own, my suggestion still has merit, I had a similar problem about a year ago. I did nothing and the problem eventually went away after 3 months. The problem is your service provider, its either your line in the house, or the line comming in causing the problem. –  Ramhound Sep 24 '13 at 12:24
    
Test this with another router... If the same problem persists, then contact your ISP! –  Dave Rook Sep 24 '13 at 13:10
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.