Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

This question already has an answer here:

I have a computer with windows 7, 64 bits. I also have a Canon Faxphone L75 for which I only can find 32 bit drivers.

How can I fix this?

share|improve this question

marked as duplicate by Ƭᴇcʜιᴇ007, Dave M, Tog, Mokubai, Carl B Sep 28 '13 at 19:52

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

1 Answer 1

You have four options:

  1. Find the right driver for your device. (The driver for win7 64 bits, though you might get away with 64 bit vista or server 2008 driver.)
  2. Or install the driver on another computer with an old 32 bit OS. (optionally in a VM).
  3. Upgrade to a newer faxphone and complain to Canon about limited support.
  4. Try to force a possibly semi stable driver to work in compatability mode. NOT RECOMMENDED.
share|improve this answer
    
This printer only supports the 32-bit versions of Windows 2000, Windows XP, and Windows Vista from what I can tell. I checked every 64-bit version of Windows and there are no drivers listed on the Cannon support website for this printer. I don't believe this can be considered a limited support problem, the printer is over a decade old, based on the Windows 2000 support. The only real options I see are #2 and #3 Its pretty guaranteed that the only driver offered isn't using the new driver model either. –  Ramhound Sep 26 '13 at 16:19
    
Good point. A decade in 'computer land' is a long time. Complaining for something which is less old (e.g. 5 years old) is valid though it probably gets ignore with a 'just give us more money for newer hardware' reply. Assuming you get a reply at all. –  Hennes Sep 26 '13 at 16:21
    
I would still complain to Canon that there isn't at least 64-bit Vista support considering Vista is basically the only fully supported operating system ( by Microsoft ) listed. –  Ramhound Sep 26 '13 at 16:26
    
@Frank - The 32-bit Vista driver MIGHT work on a 32-bit Windows 7 installation. –  Ramhound Sep 26 '13 at 16:27

Not the answer you're looking for? Browse other questions tagged or ask your own question.