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I'm not very computer-savvy - please keep in mind in response.

My roommates have just had wireless restored in our house and they can all connect to the new network and access the internet. When I "connect" with my HP laptop running Vista, I see full bars, but the connection screen says "connected with limited access." However, I'm definitely not connected to the internet because I can't get any webpages to load.

Interestingly, I discovered that I CAN connect to a different, unsecured network and have no problem loading webpages.

Also, I tried connecting my laptop to our router with an ethernet cable and there was no difference in my connectivity behavior.

Suggestions on how I can get full access to the internet through my secured network?

share|improve this question
Welcome Ross, "Super User is a question and answer site for computer enthusiasts and power users", so we expect a little study and work done by the users. Can you ping target sites by IP? Can you ping the router? Have you checked or tried changing your DNS settings? – Ƭᴇcʜιᴇ007 Sep 26 '13 at 18:13
If he's getting limited or no connectivity, that means he's pulling a 169 IP address. He won't be able to ping anything, with that. – prmths Sep 26 '13 at 18:23
@Ross, try to release/renew. Directions:… – prmths Sep 26 '13 at 18:44

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