Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My Brother MFC-J825DW printer works fine if I only ask it to print one copy of a document at a time. Any time I ask it to print multiple copies it just sits there and does nothing. The spooler systray icon does show up for 30 seconds or so, but with no documents listed in the queue. Then it disappears. How do I fix this? Here are my specs:

    Operating System
        Microsoft Windows 7 Home Premium 64-bit SP1
    CPU
        Intel Core 2 Duo E6600 @ 2.40GHz    44 °C
        Conroe 65nm Technology
    RAM
        3.00GB Single-Channel DDR2 @ 333MHz (5-4-4-14)
    Motherboard
        eMachines EMCP73VT-PM (CPU 1)   34 °C
    Graphics
        ASUS VS247 (1920x1080@60Hz)
        767MB GeForce GTX 460 (nVidia)  45 °C
    Hard Drives
        466GB Seagate ST350041 8AS SCSI Disk Device (SATA)  37 °C
    Optical Drives
        HL-DT-ST DVDRAM GH41N SCSI CdRom Device
    Audio
        High Definition Audio Device

Thank you!

[edit]

I've already updated the firmware to the latest version found here.

share|improve this question
    
Is this a networked printer or connected via USB? –  Moses Sep 28 '13 at 3:38
    
It can do both but I chose to use WiFi. –  posfan12 Sep 29 '13 at 10:52

1 Answer 1

I ran into the same problem with a Brother MFC-8710DW. I found a blog post that suggested a problem with spooling, so I tried this:

  • Open Printers and Devices
  • Right click on the printer and choose "Printer properties"
  • Click the Advanced tab, then select "Print directly to the printer".

After that, I was able to print multiple copies just fine.

I don't know if this will work with other models.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.