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I'm trying to get a custom boot logo to work, but I have to place it on the HP_Tools partition. I cannot see this partition, neither from Windows' partition manager and from EaseUS Partition Master.

How do I get my custom boot logo to work?

I already know the requirements for the image:

  • .jpg file format
  • Resolution range between 424 x 320 pixels and 1024 x 768 pixels
  • File size maximum of 32 kilobytes
  • Maximum of 16 million colors

Can anyone help me?

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I'm not sure how you will enter the custom logo, but I can help you to make the HP recovery partition visible

  1. Press Win key, type cmd in the Search field and press Ctrl + Shift + Enter
  2. Type diskpart in Command prompt
  3. Type list disk
  4. Select the disk (In my case i have only one HDD and it is disk 0)
  5. Type select disk 0 (number 0 is valid in my case, in your case it could be different)
  6. Type list partition. It will list all partitions for selected disk (0 in my case and my recovery partition is Partition 4)
  7. Type select partition 4 (enter your partition number instead of 4)
  8. Type assign (and press Enter of course :)

diskpart steps image

And your partition is now visible !!

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Nope, only 2 partitions appear. The primary (OS) and the data partition. No recovery, nothing :( – Jochem Kuijpers Oct 10 '13 at 9:15
Than you have only these two partitions :( – Nikola Dimitrijevic Oct 10 '13 at 10:41
In such case you will have to create the HP_Tools partition. Check this… topic on HP support forum – Nikola Dimitrijevic Oct 10 '13 at 10:50
Thanks, this link got me to download the following file:…. I followed all instructions and it created a new partition. I'll try to get the logo working later today. I'll let you know if it worked :) – Jochem Kuijpers Oct 10 '13 at 11:52
Thanks for your help, I got the solution. – Jochem Kuijpers Oct 10 '13 at 22:05
up vote 1 down vote accepted

How to get the boot logo working (how I did it):

  • Verify that you have a HP_TOOLS partition, see NikolaD's answer how to do so.
  • If not, use the following install program to create the partition (sp60844.exe)
  • Another way (not verified myself) is to create the partition yourself. It should be called 'HP_TOOLS' without the quotes, 2 gigabytes and formatted as FAT32.
  • The logo should be at most 1024x768 pixels, jpg format, at most 32 kilobytes in size.
  • Save the boot-logo to HP_TOOLS/Hewlett-Packard/Logo/Hplogo.jpg - where HP_TOOLS is the root of the HP_TOOLS partition.
  • Reboot the laptop, go to the BIOS via F12 → System Configuration → Custom Logo → Enabled (might be blocked by other BIOS settings) → Save and exit.
  • Reboot and you will see your custom boot logo.

This works for my HP Elitebook 8570w, but I cannot guarantee it will work for every Elitebook.


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