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My windows 7 x64 keeps on crashing when downloading some torrent which attains high speed. I've installed a software called WhoCrashed and tried to analyze the problem. I'm out of my wits as to why this is happening. I've the most update hardware driver installed. Please help.

Crash dump analysis:

On Thu 10-10-2013 16:05:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101013-33259-01.dmp
This was probably caused by the following module: netio.sys (0xFFFFF88001D826FD) 
Bugcheck code: 0xD1 (0x28, 0x2, 0x0, 0xFFFFF88001D826FD)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

I'm sharing my crash dump and system information via the following links.

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Does this happen in any other cases (such as a speedtest)? What is your current computer setup? –  Doktoro Reichard Oct 10 '13 at 17:42
3  
zip and upload the dmp file (dropbox, skydrive) and post the link here. –  magicandre1981 Oct 10 '13 at 18:09
    
This may be due to uPnP. Disable that and see if the problem continues. –  user3463 Oct 10 '13 at 22:13
    
@magicandre1981 I've shared the link to the crash dump. Please let me know how to solve this. –  Soham Dasgupta Oct 16 '13 at 17:18
    
@DoktoroReichard I've added the links for both crash dump and system info. And no it does not happen when doing speed test. –  Soham Dasgupta Oct 16 '13 at 17:23

1 Answer 1

up vote 2 down vote accepted

Update the Realtek 10/100 NIC Family NDIS x64 Driver.

0xfffff880035edbb8 : 0xfffff88001d86872 : NETIO!NetioDereferenceNetBufferListChain+0x132
0xfffff880035edc18 : 0xfffff88001e6075a : tcpip!TcpMatchReceive+0x1fa
0xfffff880035edc28 : 0xfffff88001e59634 : tcpip!IppReceiveHeadersHelper+0x454
0xfffff880035edc98 : 0xfffff80002abb401 : nt!KiIdleLoop+0x151
0xfffff880035edca0 : 0xfffff88001f69800 : tcpip!Ipv6Global
Unable to load image \SystemRoot\system32\DRIVERS\Rtnic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
0xfffff880035edd68 : 0xfffff88001e61cfb : tcpip!TcpPreValidatedReceive+0x36b
0xfffff880035edda8 : 0xfffff88001e6611a : tcpip!TcpValidateReceive+0x1ba
0xfffff880035eddf8 : 0xfffff88001f69800 : tcpip!Ipv6Global

Your driver is from 2008:

Image path: \SystemRoot\system32\DRIVERS\Rtnic64.sys
Image name: Rtnic64.sys
Timestamp:        Mon Mar 31 07:39:38 2008
version: 6.108.331.2008 

Get the latest driver from Realtek.

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Where can I find the x67 driver for windows 7? I googled it but couldn't find the one thats matching. I downloaded the third one from the list in this link - realtek.com.tw/downloads/… but this driver is not being updated. Windows says that I've the latest driver. –  Soham Dasgupta Oct 17 '13 at 17:21
1  
@SohamDasgupta I've added the Realtek driver link –  magicandre1981 Oct 17 '13 at 17:26
    
I tried to your link. But windows is saying best driver for your device is already installed. –  Soham Dasgupta Oct 17 '13 at 17:38
1  
@SohamDasgupta expend the zip, use Device manager and point to the INF file inside the extracted folder manually, don't let Windows search for a driver! –  magicandre1981 Oct 17 '13 at 17:40
    
Worked my friend. Thanks a ton. –  Soham Dasgupta Oct 17 '13 at 17:51

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