I'm trying to set up a new user in a Win7Pro computer. The computer has HP ProtectTools enabled.
I cannot set the password from within HP ProtectTools or the User Accounts control panel, when logged in either as myself (administrator) or as the new user. I also cannot use
net user <newuser> <newpasswd> from an admin-level command prompt, nor can I use the Local Users and Groups pane of the Computer Management dialog.
Whenever I try to do set the password in any of these ways, the dialog or command prompt freezes. For Control Panel and ProtectTools, the dialog turns 50% white, and mouse starts spinning. For
cmd and Computer Management, I get the helpmsg 2245:
The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.
However, the Local Security Policy administrative tools applet has Password Policy set to:
- Enforce password history: 0 passwords remembered
- Maximum password age: 0
- Minimum password age: 0 days
- Minimum password length: 0 characters
- Password must meet complexity requirements: Disabled
- Store passwords using reversible encryption: Disabled
In short, there should be no requirements.
Why do I get this message, and how can I resolve it?