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I am using Dell Latitude E5410 with Windows 7. It has a single hard disk with two drives, both encrypted with Bitlocker (not sure if they use the same or different keys). I have a key for the C Drive available.

My laptop's motherboard has failed, and needs a replacement. But I have huge data in the other drive for which I do not have the Bitlocker key.

I do know the passkey I was using before the system boots, but a technician said that if the motherboard is replaced, the old password will not work and I would not be able to recover the drive for which I do not have the Bitlocker key.

Any help is really appreciated.

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    If the entire system drive is encrypted, your password will work, but your actual problem is that Windows might not boot because of the new hardware. I would find a different technician considering he is providing you bad information. Bitlocker drives can be unlocked on any system that supports reading Bitlocker drives
    – Ramhound
    Oct 15, 2013 at 10:42

2 Answers 2

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BitLocker can also be used without a TPM. To use BitLocker on a computer without a TPM, you must change the default behavior of the BitLocker setup wizard by using Group Policy, or configure BitLocker by using a script. When BitLocker is used without a TPM, the required encryption keys are stored on a USB flash drive that must be presented to unlock the data stored on a volume.

To use BitLocker to protect an operating system drive on a computer without a TPM, the following option is available:

Startup key only. All of the required encryption key information is stored on a USB flash drive. The user must insert the USB flash drive into the computer during startup. The key stored on the USB flash drive unlocks the computer. When the computer does not have a TPM, all of the information required to read the encrypted drive is included in the startup key. Using a TPM is recommended because it helps protect against attacks made against the computer's critical startup process.

If you used TPM, your data is lost. If you didn't then you can recover your data.

If your old motherboard is available then you can decrypt the drive and then re-encrypt it afterwards.

reference: http://windows.microsoft.com/en-us/windows7/learn-more-about-bitlocker-drive-encryption

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  • Hi I agree with you. I have used the TPM. I have the old motherboard available but it is not booting.
    – Soum
    Oct 16, 2013 at 9:55
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The Bitlocker encryption and its key are hardware-independent. As Ramhound says his comment, it may be difficult to successfully boot your old OS after a motherboard replacement for reasons unrelated to the encrypted drive.

I suggest to connect the drive(s) to a working machine and use their Bitlocker installation to access them with the usual passkey.

From the comments:

I am afraid Bitlocker is hardware dependent as it uses a TPM to make it work. TPM is nothing but a chip in the mother board that stores the bit locker encryption keys and map the same to the pass key that you provide to the system when logging in. So when the mother board is replaced you also change the TPM, that mean you loose bit locker key for all your drives. – Soum

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  • I am afraid Bitlocker is hardware dependent as it uses a TPM to make it work. TPM is nothing but a chip in the mother board that stores the bit locker encryption keys and map the same to the pass key that you provide to the system when logging in.
    – Soum
    Oct 15, 2013 at 17:58
  • So when the mother board is replaced you also change the TPM, that mean you loose bit locker key for all your drives. I have also tried taking out the drive and making it a secondary drive to another system. It asked for the bitlocker key i provided the one that was available with me. It opened the system drive "C" but not for the other drive where I have my actual data.
    – Soum
    Oct 15, 2013 at 18:08
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    This seems about right. Now why would anyone use that TPM without backing up their key? Oct 15, 2013 at 19:10
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    @DavidFoerster If the comments are correct, you should edit your question to show what is correct, not just to see comments for details. Reason being is comments can be deleted for no reason, or bumped down Oct 15, 2013 at 19:17

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