Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I just upgraded to 8.1 and now none of the Metro apps start.

The issue is that if I start any metro app, including the Store and PC Settings they immediately fail. The classic desktop is fine, as are standard programs, it's just the metro apps.

If I look in the system event log I see errors like this:

*Activation of application winstore_cw5n1h2txyewy!Windows.Store failed with error: This application does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.*

In addition the tiles in metro have a small cross icon on them:

enter image description here

I suspect that my Live ID (which I somehow managed to skip during update) is not set properly and consequently none of the online stuff works. But how do I fix this? I can't start PC settings, I can't start store. I see no way in the classic desktop of setting these things. I don't want to have to reinstall for this. Is there a simple fix?

Edit: More people with the same problem. And more here.

Edit 2: I created a Windows 8.1 Pro DVD (a trial to do all by itself) and the Refresh option didn't fix the issue either. Eventually I just bit the bullet and did a reset.

share|improve this question
Its very likely that unless you have a recovery disk you might be out of luck. Have you tried the normal fixes for Windows 8 system integrity issues?… – Ramhound Oct 19 '13 at 17:31
try all steps from here:… – magicandre1981 Oct 19 '13 at 18:20
I'm having the exact same issue and have tried every step mentioned on every other page I can find. Please post back if/when you find an answer. – Morinar Oct 20 '13 at 1:50
As far as I can tell nothing on is relevant. In fact I can't even run wsreset.exe (the last resort of the article) because it pops up a "ms-windows-store:PurgeCaches The application didn't start." error. – locka Oct 20 '13 at 8:48
In my case running "powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml" and then wsreset as suggested in one of the links has helped. I'm posting it here to document it as a solution that has worked for someone. – zespri Dec 8 '13 at 23:37

The fix for this is EASY.. It's a permission problem

Go to C:\ProgramFiles

unhide hidden and system folders

Then you will see WindowsApps

If you can't modify it , seize permission for the Administrators group and Add FULL control to ALL APPLICATIONS PACKAGES. Reboot the system when done

This fixes it RIGHT UP.... but it does leave a security hole as it gives all applications FULL permissions to this folder.. So in the RARE case you had an app go crazy, it could thrash the metro apps folder :)

Best thing to do is restore from backup...

Everyone should have system restore points, file restore and image backups or a 3rd party solution to back up to a date before things went wonky

If you don't have these, just fudge the permissions.... this works for 8 and 8.1

If anyone suggests Erasing, refreshing, etc your system, ESPECIALLY a MS tech, tell them to piss off.. that ONLY.. and I repeat ONLY A LAST DITCH EFFORT

share|improve this answer

You must log in to answer this question.

protected by Community Nov 11 '13 at 5:42

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged .