I am not very computer savvy on anything Windows 8. I am trying to upgrade from Windows 8 on my new computer to Windows 8.1.
It stops telling me I need to uninstall Sentinel Drivers. I tried the obvious, but it was not in the list of programs to uninstall. I then searched the Internet for solutions. I now have installed it twice in two different places trying to do the different "fixes." I'm going to the command prompt but can't get it to where it needs to be. So I believe I now have this Sentinel hasp in three places, two of which I don't know where. The help I have found, though probably helpful, does not help me because I am lost in Windows 8. I am beyond frustrated.
Can someone give me very DUMBED-DOWN INSTRUCTIONS on how to get rid of all this so I can move on to installing Windows 8.1?