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Using the Lightbeam addon with Firefox 24.0 under Windows XP and Windows 7, the Lightbeam tab is always completely blank. It indicates in a top bar that I have visited x sites and y third party sites but there is no graph, no clock and no list of what those sites are.

I have found no information to cover this on the Mozilla site.

Is this common? Is there some configuration setting that I need to change?

I normally use Adblock Plus but I have removed that in case it was the problem. Removal made no difference.

EDIT - additional information

It appears that this is a very common problem: https://addons.mozilla.org/en-US/firefox/addon/lightbeam/reviews/

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  • What other privacy extensions do you use?
    – Ramhound
    Oct 29, 2013 at 11:20
  • I remember using a similar plugin a while ago and surprise: I had to enable cookies (default blocked in my configuration) which was very obvious afterwards. Maybe that could also be the problem.
    – noggerl
    Oct 29, 2013 at 16:20

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Have you also tried installing Lightbeam in a new profile??

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