Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have a Gmail account set up with imap in Outlook 2010. Something went wrong awhile back. The Gmail does not download (or synchronize) unless I click on the main folder to open the folder hierarchy and then click on inbox. It then downloads but very very slowly (and I usually only get a couple of emails per day via the Gmail account).

All of my other email accounts are listed in Outlook's accounts except the Gmail account. I cannot delete or close the Gmail Folder hierarchy (pst file) because its tells me I must remove the account from email accounts.

Any ideas?

share|improve this question
add comment

1 Answer

OK, This is not for the shy or heart. I had to edit the registry. (make backup first) Go to Key: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\9375CFF0413111d3B88A00104B2A6676

Then click through the subkeys and find the one that has values with imap information. Delete that subkey

Start Outlook.


share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.