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I have a web store that automatically sends Customer Service Requests to my email. It puts the customers email address in the "Reply-to" box but it has my email address as the original "From" box because it came from my store. When I hit the reply button, it automatically puts my email address in the "To" box. How do I make it place the "reply-to" address in the "To" when I reply to these Customer Service Requests?? Thanks

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Can you show us the headers? Thunderbird should respect the Reply-To field. –  Paul Nov 13 '13 at 5:51

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