I'm working on a Dell 2150cn color laser printer. It is only about two years old but the one year factory warranty has expired.
Symptom: When printing a page the paper comes out covered in dry toner powder. There isn't even a semblance of the image or text that should appear, just a fairly even random coating of powder (think white noise). This happens even when printing a report page directly from the printer so it's definitely a hardware problem. The printer doesn't report any errors.
What I've tried: I logged into the printer's web interface and reset everything to defaults and tried all the cleaning options under printer maintenance. No change in behavior.
What should I try next?
The troubleshooting scenarios relating to print quality in the manual suggest replacing the print head device/imaging drum.
I'm leaning towards replacing the fuser instead since nothing is sticking to the page at all but I don't have much experience working on laser printers so I'm asking here!