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At my organization, we have 2 domains, and We use Microsoft Exchange and Outlook to organize our email on; however, we do not have email set up with Anything sent to gets redirected to a specific email address on It's a constant problem that people keep sending emails to, but the intended recipient does not receive the email. Right now, we just manually forward the email to the approprate address. I want to know if it's possible to automate this.

Example: Emails sent to redirect to

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Yes, you can set up Exchange so each email is sent to the relevant recipient.

  • Add as an accepted domain
  • Set up an email address policy so each user is assigned an <alias> address and an <alias> address. Set the addresses as the reply addresses.screenshot
  • For each mailbox user, under the Email Addresses section, tick 'Automatically update email addresses based on email address policy'

Each user will then automatically be given an and address. Their emails will be sent from

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