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My friend created some .mov files with his mac. Now I'm trying to play them in my Windows 7 machine with Windows Media Player and I only see sound but not image. There must be an encoding issue. But how do I find out what encoder I need?

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4 Answers 4

up vote 4 down vote accepted

The .mov videos are in a proprietary Apple format whose secrets are jealously guarded by Apple. Many Apple codecs have non-Apple implementations which are pretty good, but not perfect,.

The only video player that's guaranteed to play .mov videos correctly is Apple's QuickTime. You can download it here (be sure not to download the version with iTunes).

You can either use the QuickTime player to watch your .mov videos, or you can still continue to use Windows Media Player. But in this case you'll need a product that makes available to WMP all the QuickTime codecs currently installed. A free product that does that is available here : QuickTime DirectShow Source Filter.

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I have QuickTime.. and it doesnt play the image either... –  Nestor Nov 10 '09 at 17:13
Only 2 explanations: (1) Your QuickTime version is not up to date, or (2) this is not a real .mov file (your friend called it .mov but it isn't internally). You can verify the file type by using GSpot at free-codecs.com/download/GSpot.htm. –  harrymc Nov 10 '09 at 17:17

Are you sure the files are properly encoded? If Apple's Quicktime is having problems with it's own supported codec, chances are something went wrong on your friend's end. Can he play the files? What is he using to play them if so?

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The 3ivx decoder plays back most MPEG-4 files (including MP4, M4A, 3GP and MOV files) with MPEG-4 AAC Audio and MPEG-4 Video (such as DivX 3, 4 and 5, Apple MPEG-4, Philips MPEG-4 and XviD) using Windows Media Player or other compatible players.

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You could also look at this website for more information: Hacking Windows 7 Media Center

  • Right-click the movie file in Win7
    • Click properties
    • Check the Details tab. All audio/video settings are outlined in there.

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Thanks for the tip, but I don't see the encoding there. Am I missing something? –  Nestor Nov 10 '09 at 16:40
Perhaps this website will help: hack7mc.com/2009/04/… –  ricbax Nov 10 '09 at 16:45

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