Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I recently starting having problems with my netbook. I accidentally stood on it the other day, and since then it hasn't been booting up. I checked the BIOS and the hard drive is not in the boot options, and also checked at SATA info and it said serial ATA : empty. I tried putting in a new hard drive, but I still had the same problem. Does anyone know what's wrong with it and why the hard drive is not being detected?

share|improve this question

closed as too broad by Ƭᴇcʜιᴇ007, Tog, Kevin Panko, Carl B, Shakehar Dec 9 '13 at 20:02

There are either too many possible answers, or good answers would be too long for this format. Please add details to narrow the answer set or to isolate an issue that can be answered in a few paragraphs.If this question can be reworded to fit the rules in the help center, please edit the question.

    
"Does anyone know what's wrong with it and why the hard drive is not being detected?" Yes: "I accidentally stood on it the other day". –  Ƭᴇcʜιᴇ007 Dec 7 '13 at 19:35

1 Answer 1

It sounds like your motherboard has been damaged since it will not detect a new confirmed-working drive at the bios.

Inspect the bus connecting the drive to the motherboard. if there are any removable parts (some laptops use a connector) and make sure it is intact and properly seated, and try again.

If the bus looks fine, it is likely that the damage is on the board, so you'll have to replace the whole thing.

if your motherboard has a second IO bus, you may be able to reconnect the drive to it, but , even if it works, in my experience damage to motherboard components tends to "spread" to other subsystems over time, due to electrical anomalies caused by the damaged components.

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.