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Recently, I have been having problems with my Internet connection. I am connected to the Internet, the connection is strong, but when I try to type in websites in the address bar other than Google and YouTube, the computer tells me that the page cannot be displayed even though I am connected.

I went to my Troubleshooting and after the computer performed a troubleshoot, it was unable to automatically fix the issues found that were, which I are listed below:

  • ATI Mobility Radeon HD 3400 Series (Microsoft Corporation - WDDM v1.1) has a driver problem
  • PCI Simple Communications Controller doesn't have a driver
  • PCI Serial Port doesn't have a driver

It says that all of these problems are not fixed. I am not exactly sure what these things mean, but I'm thinking it has something to with communication between my Internet and connecting to webpages? I know there is nothing wrong with my Internet connection because my sister has the same computer as me and has quite a significant amount of problems on her system, but her Internet runs great.

I need help on getting those three problems fixed.

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Open device manager. Anything with yellow exclamation marks? Also, try updating your drivers. – MultiplyByZer0 Dec 7 '13 at 23:52

Try to download the software located on this page, install it and reboot.

That will take care of your issue for your video card driver. If you post your computer model I can give you a link that you can follow to install the drivers for your NIC card to get you up and working.

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