Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I checked the console and this message was repeating before crashing, although I am not certain it caused either the spinning wheel or the freeze.

12/11/13 8:45:56.106 PM[186]: (com.wondershare.mobilegodaemon[81003]) Job failed to exec(3) for weird reason: 13

enter image description here

This is the third time I've had to hard kill a brand new macbook retina. I am considering going back to the old upgradable macbook.

Any ideas on what could be causing the crash?

Furthermore, what is wondershare? I didn't specifically install it. What applications or extensions would have installed wondershare?

share|improve this question

The wondershare page says that it only supports OSX 10.6 and 10.7. The new MacBook presumably came with 10.9, so your problem likely lies therein.

You should probably ask about newer OSX support at their site.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.